What should I look for in a roofing company?

Q: What should I look for in a roofing company?
A: Before hiring a roofing contractor, ask what roofing products they have experience with. Do they have experience and expertise with the entire roofing structure, and the systems and materials under the roof as well as on top of it? Ask for references - builders, architects, and homeowners they've done work for.

Addicott Roofing has worked with just about every roofing material available and also has extensive experience installing custom materials in complex applications. Take a look at some of our favorite projects on this website.

Q: What type of roof should I put on my house?
A: This is a subjective question because most people have differing tastes. However, you should choose a roofing product that fits in your budget and will look good on your home. Putting a new roof on your home is not only an important financial decision, but also has an important aesthetic value for your home. When people drive up to your home, you want them to say "that's a nice looking roof!"

Q: What color should I choose?
A: The color of roofing material should blend with and compliment the style and color of your home. The roof should not be the first thing people see when they drive up to your home. We will assist you with selecting just the right color and material to best enhance your home.

Q: When should I replace my roof or does my roof need to be replaced?
A: With cedar shake roofs, they will start telling you they need to be replaced when the shakes start to warp, crumble or when you start finding them in your yard after a wind storm. With composition shingles, these usually wear out in a more discreet way. Granules start coming off leaving black patches showing through. Shingles also start to curl or claw at the ends.

In general, people think if their roof leaks they need to replace it. Unless it's an older roof, leaks can usually be repaired. With leaking in older roofs and/or if your roof has leaked in more than a few areas, this can mean trouble. If your roof is leaking, contact Addicott Roofing today.

Q: Should I replace my gutters at this time?
A: Most gutters installed 20 years ago were steel and should be checked for leaks. If your gutters need to be replaced, you may choose either high-grade aluminum or plastic. Both products are durable and warranted for the life of your home. There are also a wide number of colors available.

Gutters fail by falling off houses or pulling away from the fascia. Gutters should be nailed every two feet and down spouts screwed together. If your gutters need to be repaired or replaced, contact Addicott Roofing today.

Q: There are so many types of roof underlayment material. How do I know which one to specify?
A: The right combination of underlayment greatly contributes to a roof's performance and lifespan. How a structure is designed, determines the optimal choice of underlayment material. As an experienced roofing contractor, Addicott Roofing can help you select the appropriate underlayment for your roofing project that will provide the maximum performance substructure for the roof material you've selected.

Q: Our home has a very complicated roof structure. What can I do during the design stage to make certain our roof functions as well as possible?
A: Addicott Roofing is happy to consult with architects and contractors, review plans, and suggest design modifications to avoid potential problems in your roof's performance.

Q: How can I prepare my home for re-roofing?
A: As a general rule, roofing projects, especially tear offs, tend to be rather involved. During the project, there will be our work crew, material, equipment, a dump truck and some roof debris on your property.

Keeping this in mind, it's our intention to minimize the disruption to your life. We instruct our work crew to keep the worksite as clean as possible and to be respectful of you, your home and your property.

Q: What kind of job supervision can I expect?
A: Rod Addicott will review your project with the crew before the job begins and go over any special details that may require additional attention. If you have questions during the project and need to talk with us, just call or email our office and we will get in touch with you right away.

Once the project is completed, we complete a final inspection of your roof and review the warranty for the project. If you have any concerns, please let us know at that time so we can discuss the issue and resolve it. If there are any items you feel need to be corrected, Rod Addicott will re-inspect the roof to assure that the project has been completed to your satisfaction.

Q: Are You Reliable?
A: Please ask anyone on our list of references, they will confirm we do our work in an orderly and efficient manner... and have done so for 30 years, Addicott Roofing has been a symbol of "High Customer Satisfaction " for many, many years. We're committed to satisfying your roofing needs, at a reasonable price, in a reliable and thorough manner.

Q: Do You Have Commission Salespeople?
A: We do not hire commission sales people. No commissions mean lower overhead and that keeps the cost down for the customer.

Q: What Size Company is Addicott Roofing?
A: We install approximately 5-7 roofs per week, making us a smaller, more customer-focused roofing company. We inspect each job on a regular basis to ensure the project is progressing smoothly. We are large enough to ensure you get quality service and state of the art equipment, while still small enough to ensure a customer doesn't get "lost in the shuffle."

Q: Do You Carry Liability Insurance?
A: Yes, our policy is with an "A" rated carrier who is reliable and will be around if any problems should arise. We have a $1,000,000 general liability coverage, and aggregate coverage in the amount of $2,000,000, for each occurrence. Our policy is an "occurrence" rather than a "claim made" policy. This protects both parties into the future, after the project is completed. Roofers are notorious for either not having any liability insurance coverage or inadequate cover, or having coverage with a company that disappears when claims arise. This is an important measure intended to protect both the customer and us. You should always get proof of adequate liability insurance before any work commences on your home.

Q: Do You Carry Workers Compensation Insurance?
A: Yes, this ensures if anyone working for Addicott Roofing injures themselves, their medical costs and income is paid by the carrier. Neither you nor Addicott Roofing are liable for any damages. You should get proof that a contractor pays his Washington State Labor & Industry taxes for Workers Compensation Insurance before any work commences on your home. Failure to do so can mean that you, the homeowner, are responsible for any injury incurred while working on your home.

Q: What Do You Do About Lien Notices?
A: We have excellent credit and none of our suppliers send preliminary lien notices to our customers. Consequently, you do not have to worry about having a lien put on your home.

Q: What About Permits?
A: We take out permits for every job we do and coordinate with the building departments to ensure inspections are completed on schedule.

Q: What Warranties Do You Give?
A: We give a standard (blank) year warranty against leaks and defects in workmanship. If the work is done correctly, after the first rain or high wind you will know whether your roof was correctly installed. At Addicott Roofing, we take pride in offering you the peace of mind that your roof was installed correctly and will perform for the life of the product.

Q: Do You Clean Up The Job Site?
A: We keep your property tidy on a daily basis and at the end of the job ensure there is no sign of the construction work just finished. If we are tearing off your roof, debris is unavoidable. We will make every effort to ensure all your property is correctly protected all during a tear off.

Q: Do You Replace All Flashings?
A: Yes, unless we are requested not to do so. We replace all valley metal and collars around pipes and vents.

Q: Do You Have An Office Representative?
A: Our Office Manager is available from 9:00 a.m. to 5:00 p.m. daily. We have an answering service available 24 hours a day to take messages when the office is closed. Please stop by and visit our office and warehouse to look at our product line.

Q: What About skylights?
A: If you are considering a skylight, the time to have the work done is prior to the roofing work commencing. We have a general contractors license and employ skilled men doing this type of work.

Q: What are the parts of the roof called?
A: (see rendering below)